Holding the pen
Review & verify
Review belongs to one engagement. Keep business context, evidence, and the decision together. Service-level attention counts help you choose an engagement; they must not mix decisions across engagements.
In the Inbox
- Open the item that needs you.
- Inspect evidence beside the claim.
- Approve, correct, or reject — with your name on the action.
- Promote lasting corrections into the process when they should apply next time.
Standing rule
Minimize human time per successful engagement. Review exists to resolve uncertainty, exceptions, and required approvals — a larger human queue is not a product goal.
See also: Inbox & review.