Holding the pen

Review & verify

Review belongs to one engagement. Keep business context, evidence, and the decision together. Service-level attention counts help you choose an engagement; they must not mix decisions across engagements.

In the Inbox

  1. Open the item that needs you.
  2. Inspect evidence beside the claim.
  3. Approve, correct, or reject — with your name on the action.
  4. Promote lasting corrections into the process when they should apply next time.

Standing rule

Minimize human time per successful engagement. Review exists to resolve uncertainty, exceptions, and required approvals — a larger human queue is not a product goal.

See also: Inbox & review.